Reference

Terms and Conditions That Govern Your gbajje Account

These terms set out how your gbajje account works — what we expect from you, what you can expect from us, and how wallet transactions via bKash, Nagad, and Rocket are handled.

Account eligibility rulesbKash, Nagad, Rocket wallet termsWithdrawal and verification processAccount suspension conditionsApplicable law and eligible regions
gbajje Terms and Conditions That Govern Your gbajje Account
HOW WE APPLY THESE RULES

Account Security and Policy Handling at gbajje

We enforce these terms consistently across all accounts, regardless of wallet type or deposit size. Account security, data handling, and the verification process are all governed by the rules on this page — nothing overrides them unless we publish an updated version here. If you want to request a change to your account data or query how your information is used, the process starts with a written request to our support team.

Data Retention

We keep account data for as long as your account is active and for a period after closure as required by our operating obligations. You can request a summary of stored data via support.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We will never ask for your PIN for bKash, Nagad, or Rocket — any request for wallet PINs is not from us.

Cookies and Session Data

We use session cookies to keep your account active during play. Closing the browser ends the session. We do not use cookies to track activity outside the gbajje domain.

Requesting Account Changes

To update registered details or request account closure, submit the request through live chat or email with your account ID. Changes to wallet numbers require identity re-verification.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you believe a rule has been applied incorrectly to your account, contact our support team directly. We handle terms-related queries separately from general gameplay questions — mention 'account terms' when you write in so we route your message to the right team. Our Bangladesh support team can help with wallet disputes involving bKash, Nagad, or Rocket, and with account restriction queries.

Live Chat Reach the support team through live chat inside your account dashboard. Mention your account ID and the specific term you are querying for a faster response.
Email Support Email us for written records of any terms dispute. Include your registered mobile number and the transaction reference if your query relates to a bKash, Nagad, or Rocket payment.
Account Help Centre The help centre inside your account lists current policy documents and flags recent updates. Check there first — many terms questions are answered without needing to contact support.

Common Questions About gbajje Terms

These are the terms questions we hear most often. If your question is not covered here, contact support through live chat or email — reference the specific clause or section you are asking about so we can respond precisely.

These terms apply to every account holder on gbajje. Whether you deposit via bKash, Nagad, or Rocket, the same conditions govern your account, withdrawals, and access rights.

We can update the terms at any time. Changes take effect on publication. For updates that affect withdrawals or account access, we aim to post a notice inside your account dashboard so you are not caught off-guard.

Minor breaches are handled case by case. Contact support before a restriction is applied if you think you may have breached a condition — early contact usually results in a faster, cleaner resolution than waiting.

Request account closure through live chat or email with your account ID. Any verified balance is returned to your registered bKash, Nagad, or Rocket wallet after standard identity checks are completed.

Access and eligibility depend on your local law and the regions gbajje currently supports. We do not confirm legality for your specific location — check local regulations before opening an account.

Email support with your transaction reference, the wallet used — bKash, Nagad, or Rocket — and the clause you believe was applied incorrectly. Disputes are reviewed and responded to in writing within the timeframe stated in your account help centre.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.